Privacy policy
& terms of use
Read Your Body cares for your privacy and offers various ways of engaging with our services
Privacy policy & terms of use
Read Your Body cares for your privacy and offers various ways of engaging with our services
Jump to view: Terms of use
Privacy policy
Last updated: 9 July 2026
The Body Literacy Collective CIC (“we” / “our” / “us”) is a non-profit company founded and led by women who care deeply about privacy and menstrual cycle charting.
This privacy policy (“Privacy Policy” / “Policy”) describes how we collect, process, store, share and manage your personal data when you use the Read Your Body app (“App”), visit our website at readyourbody.com (“Website”), sign up to receive emails from us (“Newsletter”), visit our Zendesk help centre (“Help Centre”) or email us for support, sign up to join our Mighty Networks community (“Community”), sign up to engage with us as a fertility awareness educator, sign up to contribute to user research or app translation efforts – together the “Services”.
The term “personal data” as used in this Privacy Policy means any information that identifies an individual or from which an individual is identifiable.
The term “charting data” as used in this Privacy Policy means data entered into the App by users relating to their menstrual cycles – including but not limited to menstrual cycle start dates, menstrual bleeding, spotting, cervical fluid observations, cervix observations, temperature readings, hormone test results, cyclical symptoms, lifestyle factors, intimacy settings, sexual activity, fertility goals / status, chart interpretations, journal entries, notes and photos.
This box is intended to provide a user-friendly, simplified overview of key privacy principles and is not legally binding. Please take time to read the full privacy policy below as well.
By default all charting data entered into the Read Your Body app is stored only on your device to care for your privacy. And by default we don’t collect your name or email address when you use the app.
If you choose to register for an account in the app - the account is an optional app feature - then we will process your name, email address and encrypted charting data as explained in this privacy policy.
Encrypted charting data backups appear scrambled and unreadable to individuals who try to access them without the appropriate encryption key. You create your own encryption key to secure your charting data backups in your optional app account. We don’t have access to your encryption key so we don’t have access to your charting data backups in a readable format.
We only process the encrypted charting data of those users who register for an optional account in the Read Your Body app so that they can have a convenient backup of their charting data in case their device is ever lost / stolen / broken or they want to transfer their charting data onto a new device.
If you choose to register for an optional account in the Read Your Body app, you can delete your account and encrypted charting data backups at any time by going to Menu > Account inside the app.
If you delete your app account then your name, email address and encrypted charting data backups will usually be removed from our system within seven days. You can continue using the app without an account if you wish.
You can also export / delete your charting data inside the app at any time by going to Menu > Database > Export / Clear.
This Privacy Policy contains the following sections:
1. Who we are
2. Types of personal data that we collect & process – listed by types of users:
a) Website visitors
b) Newsletter subscribers
c) All App users
d) App users who register for an optional account
e) Those who contact us for support
f) Those who choose to participate in user research
g) Those who choose to participate in App translation
h) Those who choose to submit an educator engagement form
i) Mighty Networks community members
3. Sources of personal data that we collect
4. Minors
5. How we may share your personal data
6. How we may transfer personal data internationally
7. How long we retain personal data
8. Security
9. Your data privacy rights
10. Cookies
11. Third party websites, apps & social media platforms
12. Updates to this policy
13. Accessibility
14. How can you contact us
Please take time to read this Policy carefully so that you can make an informed decision about your use of our Services.
By engaging with our Services, you also agree to our terms of use (“Terms of Use”) which can be found below.
Please don’t hesitate to contact us at [email protected] if you have any questions or concerns while reading. We’re always here to support!
1. Who we are
The Body Literacy Collective CIC acts as controller for the processing activities described in this Policy.
We’re a community-driven, female-led, UK-based, non-profit company that supports menstrual cycle awareness for all.
Registered address: Studio 1, Silk Mill, Frome, Somerset, BA11 1PT, United Kingdom.
2. Types of personal data that we collect & process
In line with best practice privacy principles and our own company values, we seek to minimise the amount of personal data that we collect and process.
We collect and process different types of personal data from users of our Services depending on how you choose to engage with us:
Website visitors
| Personal data that we collect / process | Electronic device information: device & browser type |
| Purpose | To make sure that the Website displays appropriately for your device & browser |
| Legal basis for processing | We have a legitimate interest in making our Services accessible to you (Article 6(1)(f), GDPR) |
| Personal data that we collect / process | Location and activity information: IP address, pages visited & referral source |
| Purpose | To monitor the performance of the Website & our outreach efforts |
| Legal basis for processing | Your consent (Article 6(1)(a), GDPR) – you can always amend your cookie preferences |
Newsletter subscribers
| Personal data that we collect / process | Personal identifiers: full name & email address |
| Purpose | To send you Newsletter emails |
| Legal basis for processing | Your consent (Article 6(1)(a), GDPR) – you can always unsubscribe using the link at the bottom of each email |
All App users
| Personal data that we collect / process | Electronic device information: device model, operating system & operation system version number |
| Purpose | To make sure that the App displays appropriately for your device & operating system |
| Legal basis for processing | We have a legitimate interest in making our Services accessible to you (Article 6(1)(f), GDPR) |
| Personal data that we collect / process | Electronic device information: device model, operating system, operation system version number, current App version number, disk space, free memory, memory usage, battery level, battery charging status App usage information: start date & time of App session during which performance issue was experienced Location information: locale (country / region), language & timezone |
| Purpose | To troubleshoot App performance issues including crashes Note that this information (in the box above) is transmitted to us only if / when you experience a notifiable App performance issue |
| Legal basis for processing | We have a legitimate interest in making our Services accessible to you (Article 6(1)(f), GDPR) and where required by law, your consent (Article 6(1)(a), GDPR) |
| Personal data that we collect / process | Electronic device information: device model, operating system, operation system version number & current App version number App usage information: date & time of first & most recent App session Location information: country, language & timezone |
| Purpose | To be able to deliver relevant in-App messages to you including about new App features, App account updates & server maintenance, and changes to our Privacy Policy & Terms of Use |
| Legal basis for processing | We have a legitimate interest in making our Services accessible to you (Article 6(1)(f), GDPR) and where required by law, your consent (Article 6(1)(a), GDPR) |
| Personal data that we collect / process | Subscription information: free trial / subscription status, key events (free trial / subscription started, renewed, cancelled, expired, billing retry), subscription type (monthly vs. annual), payment dates & amounts, billing currency Note that we don’t collect or process your payment information including bank card details – all payment information is processed directly by Apple / Google via their App Stores |
| Purpose | To be able to give you access to the App’s features |
| Legal basis for processing | We have a legitimate interest in making our Services accessible to you (Article 6(1)(f), GDPR) |
App users who register for an optional account
| Personal data that we collect / process | Personal identifiers: full name & email address |
| Purpose | To send you account verification & password reset emails To send you optional welcome, informational, promotional & newsletter emails To allow you to sync your subscription across iOS / Android devices |
| Legal basis for processing | To enter into or perform an agreement entered into with you (Article 6(1)(b), GDPR) Your consent (Article 6(1)(a), GDPR) – you can always unsubscribe using the link at the bottom of each email We have a legitimate interest in avoiding duplicate subscription payments when you switch operating systems (Article 6(1)(f), GDPR) |
| Personal data that we collect / process | Account security details: password |
| Purpose | To allow you to log into your account |
| Legal basis for processing | We have a legitimate interest in making our Services available to you (Article 6(1)(f), GDPR) |
| Personal data that we collect / process | Account information: account ID, date when account was registered, email verification status, newsletter permission status, number of backups, date & time of backups, file size of backups |
| Purpose | To send you account verification & reminder emails as relevant To send you optional welcome, informational, promotional & newsletter emails |
| Legal basis for processing | To enter into or perform an agreement entered into with you (Article 6(1)(b), GDPR) Your consent (Article 6(1)(a), GDPR) – you can always unsubscribe using the link at the bottom of each email |
| Personal data that we collect / process | Profile information: Whether you wish to learn more about fertility charting, and whether you’re receiving support from an educator or not (as indicated by your choices during the App’s welcome flow) Whether you’re using the App in period tracking mode or with a fertility charting settings template (as indicated by your choice during the App’s welcome flow, or via the template menu inside the App) |
| Purpose | To be able to send you relevant welcome, informational & promotional in-App messages & emails |
| Legal basis for processing | We have a legitimate interest in providing relevant information to support your experience when using the App (Article 6(1)(f), GDPR) Your consent (Article 6(1)(a), GDPR) – you can always unsubscribe using the link at the bottom of each email |
| Personal data that we collect / process | Charting data & settings: Personal data including but not limited to menstrual cycle start dates, menstrual bleeding, spotting, cervical fluid observations, cervix observations, temperature readings, hormone test results, cyclical symptoms, lifestyle factors, intimacy settings, sexual activity, fertility goals / status, chart interpretations, journal entries & notes Visual information: Photographs that you take within the App or upload to the App |
| How this data is processed | Encrypted unreadable format – this data is only processed if you optionally choose to register for an App account |
| Purpose | To provide you with a backup of your charting data & settings To provide you with a backup of your photographs |
| Legal basis for processing | Your consent (Article 9(2)(a), GDPR and Article 6(1)(a), GDPR) |
Those who contact us for support
| Personal data that we collect / process | Personal identifiers: full name & email address |
| Purpose | To reply to your support ticket |
| Legal basis for processing | We have a legitimate interest in communicating with you upon your request (Article 6(1)(f), GDPR) |
Those who contact us for support – and optionally provide their device details
| Personal data that we collect / process | Electronic device information: device model, operating system, operating system version & current App version number |
| Purpose | To troubleshoot the issue that you’re experiencing |
| Legal basis for processing | Your consent (Article 6(1)(a), GDPR) |
Those who contact us for support – and optionally submit a copy of their charting data & settings / photos
| Personal data that we collect / process | Charting data & settings: Personal data including but not limited to menstrual cycle start dates, menstrual bleeding, spotting, cervical fluid observations, cervix observations, temperature readings, hormone test results, cyclical symptoms, lifestyle factors, intimacy settings, sexual activity, fertility goals / status, chart interpretations, journal entries & notes Visual information: Photographs that you take within the App or upload to the App |
| How this data is processed | Unencrypted readable format – this data is only processed if you optionally choose to share your RYB file / photo ZIP file with us via email |
| Purpose | To troubleshoot the issue that you’re experiencing |
| Legal basis for processing | Your consent (Article 9(2)(a), GDPR and Article 6(1)(a), GDPR) |
Those who choose to participate in user research
Those who choose to participate in user research – and optionally provide their contact information
| Personal data that we collect / process | Personal identifiers: full name & email address |
| Purpose | To schedule a research call with you To enter you into a prize draw to thank you for participating in our user research To keep you informed about the development of our Services following your input in our user research |
| Legal basis for processing | Your consent (Article 6(1)(a), GDPR) |
Those who choose to participate in user research – and optionally provide their demographic information
| Personal data that we collect / process | Demographic & sensitive information: sex, gender, sexual orientation, relationship status, age range, income level, education level, ethnicity, menstrual cycle characteristics, suspected / diagnosed health conditions, charting goals, charting knowledge & experience |
| Purpose | To monitor and support diversity & inclusion in our user research To enable analysis of research results segmented by different characteristics / types of users |
| Legal basis for processing | Your consent (Article 9(2)(a), GDPR and Article 6(1)(a), GDPR) |
Those who choose to participate in App translation
| Personal data that we collect / process | Personal identifiers: full name & email address |
| Purpose | To give you access to our translation management platform |
| Legal basis for processing | Your consent (Article 6(1)(a), GDPR) |
Those who choose to submit an educator engagement form via our Website
| Personal data that we collect / process | Personal identifiers: full name & email address |
| Purpose | To notify you of the outcome of your engagement requests To contact you to confirm that your profile remains up to date To inform you of further opportunities for engagement |
| Legal basis for processing | We have a legitimate interest in communicating with you upon your request (Article 6(1)(f), GDPR) |
| Personal data that we collect / process | Personal identifiers: website address & social media links |
| Purpose | To determine your eligibility for educator benefits |
| Legal basis for processing | We have a legitimate interest in determining your eligibility for educator benefits (Article 6(1)(f), GDPR) |
| Personal data that we collect / process | Professional information: training & certification details |
| Purpose | To determine your eligibility for educator benefits To publish your profile in the educators directory |
| Legal basis for processing | We have a legitimate interest in determining your eligibility for educator benefits (Article 6(1)(f), GDPR) |
Those who choose to submit an educator engagement form via our Website – and optionally request a profile in the educators directory
| Personal data that we collect / process | Professional information: additional training details, teaching offering details, values relating to fertility charting – optionally including stance on pregnancy termination, biographical text Visual information: profile photo |
| Purpose | To publish your profile in the educators directory |
| Legal basis for processing | Your consent (Article 9(2)(a), GDPR and Article 6(1)(a), GDPR) |
Mighty Networks community members
| Personal data that we collect / process | Personal identifiers: full name & email address |
| Purpose | To give you access to this community platform |
| Legal basis for processing | Your consent (Article 6(1)(a), GDPR) |
3. Sources of personal data that we collect
We collect personal data from you directly through the App and the Website if you choose to use our Services, subscribe to our Newsletter, register for an optional App account, contact us for support via our Help Centre or by email, sign up to participate in user research or contribute to App translation efforts, submit an educator engagement form via our Website and sign up to join our Mighty Networks community.
In some jurisdictions, you have the right to object to the processing of your personal data where that processing is carried out for our legitimate interests. Please note however that we may not be able to fulfil this request in all instances.
Consequences of not providing personal data: Where we need to collect personal data in order to comply with our legal or contractual obligations, and you do not provide this personal data when requested, we may not be able to offer our Services to you.
4. Minors
Our Services are not directed at children under the age of 16 years. We do not knowingly process personal data of children under the age of 16 years.
If you learn that your child under the age of 16 years has provided us with personal data, you may contact us at [email protected] to request the removal of their App account and the deletion of any personal data from our system.
5. How we may share your personal data
We may share your personal data with contracted IT service providers (including those relating to web hosting, email hosting, server hosting, data security and fraud protection, help centre management, software development management, app subscription management, online community management, software translation management, user database management, workflow automation) to deliver our Services and provide for data security and fraud protection.
We may share your personal data when required by law, for example, to comply with a legal process or government request, or otherwise as we deem necessary to protect our rights or property, or the rights, property or safety of others.
We note that various European and US state laws prohibit the disclosure to governmental authorities of personal data relating to reproductive health. In those jurisdictions, we will limit or refuse disclosure of such data consistent with such laws.
If you have concerns about the potential disclosure of your charting data, you may wish to refer to section 2 of this policy for details of how your charting data is optionally processed by us. By default all charting data entered into the Read Your Body app is stored only on your device to care for your privacy.
6. How we may transfer personal data internationally
We may, for the purposes identified above, transfer personal data to recipients as referred to above, that are located in countries outside of the United Kingdom / European Economic Area which are not considered to provide an adequate level of data protection by the UK Government or the European Commission respectively (as applicable).
Personal data will only be transferred from the United Kingdom / European Economic Area to a recipient in a country which is not considered to provide an adequate level of data protection when the transfer is made in compliance with applicable data protection and privacy laws e.g. by entering into standard contractual clauses (“SCCs”) and UK International Data Transfer Addendum with the recipient, or by relying on the recipient’s self-certification to the EU-US Data Privacy Framework or the UK Extension thereof. Transfers may also take place in reliance on a derogation such as, where the transfer is necessary for the establishment or defence of legal claims.
You can request further information regarding international transfers, and/or a copy of the SCCs and UK International Data Transfer Addendum, by contacting us.
7. How long we retain personal data
We retain personal data for as long as necessary to fulfil the purposes described above.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of the personal data, the purposes for which we process the personal data and whether we can achieve those purposes through other means. We also consider the applicable legal requirements and the extent to which it is necessary to process the personal data.
In exceptional cases (e.g. in pending litigation matters or where the law requires us to), we may need to retain personal data for longer periods of time.
Specific use cases
| Use case | App users who register for an optional account |
| Personal data collected / processed | Items detailed in section 2 above |
| Deletion of this data | This data will usually be removed from our system: Within 7 days if you choose to delete your App account (this can be done at any time inside the App at Menu > Account) If your email address has not been verified following account registration, you will receive a reminder email from us 3 days after account registration and a second reminder email if needed 7 days later, and if you take no action in response to these then your data will be removed from our system 3 days after the second reminder If your data has never been backed up in the 3 months following account registration, you will receive a reminder email from us at the 3 month mark and a second reminder email if needed 7 days later, and if you take no action in response to these then your data will be removed from our system 3 days after the second reminder If your data has not been backed up in the past 24 months, you will receive a reminder email from us at the 24 month mark and a second reminder email if needed 10 days later, and if you take no action in response to these then your data will be removed from our system 10 days after the second reminder |
| Use case | Those who contact us for support and optionally submit a copy of their charting data & settings / photos |
| Personal data collected / processed | Charting data & settings / photos |
| Deletion of this data | This data will usually be removed from our system 30 days after the issue you’re experiencing is confirmed as resolved / your support ticket is closed |
| Use case | Those who choose to submit an educator engagement form via our Website |
| Personal data collected / processed | Items detailed in section 2 above |
| Deletion of this data | This data will usually be removed from our system: Within 5 working days if you request this If your profile has not been updated in the past 12 months, you will receive a reminder email from us to update your profile at the 12 month mark and a second reminder email if needed 10 days later, and if you take no action in response to these then your data will be removed from our system 10 days after the second reminder |
8. Security
We implement and maintain reasonable security measures appropriate to the nature of the personal data that we collect, use, retain, transfer or otherwise process.
Those measures include administrative, physical and technical safeguards to protect the security, confidentiality and integrity of personal data.
However, data security incidents and breaches can occur due to a variety of factors that cannot reasonably be prevented; therefore, our safeguards may not always be adequate to prevent all breaches of security.
9. Data privacy rights
You have the following rights with regards to personal data that we process about you, which may be subject to limitations and/or restrictions:
- You have the right to request access to the personal data that we process about you.
- You have the right to request us to rectify or correct any personal data that might be incorrect, as well as the right to request us to restrict the processing of your personal data.
- You have the right to receive a copy of your personal data that you provided to us or to request to have this disclosed to a third party in a structured, commonly used, and machine-readable format, if our processing of such personal data is based on your consent or a contract that you concluded with us (data portability).
- You have the right to request that we erase your personal data or to object to the processing of your personal data.
- You have the right to withdraw consent to the processing of your personal data at any time. The withdrawal of consent does not affect the lawfulness of our processing of your personal data based on such consent before the withdrawal.
To exercise any of these rights, please contact us at [email protected]
If your data is governed by the UK GDPR or GDPR (for example, if you use the App in the UK or Europe), you also have the right to lodge a complaint with the competent data protection supervisory authority.
10. Cookies
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you.
We place both strictly necessary cookies and third party analytics cookies included in the table below, in order to operate our Website and monitor its performance.
| Domain | Cookie name | Type | Purpose | Lifespan |
| readyourbody.com | _ga | Persistent | This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It’s included in each page request on the Website. It’s used to calculate visitor and session data for the Website’s analytics reports. | 2 years |
| readyourbody.com | _gid | Persistent | This cookie is also used to distinguish users. It stores information on how visitors use the Website and helps in generating analytics reports about the Website’s performance. The data collected includes the number of visitors, where they’ve come from and the pages they visit on the Website. | 24 hours |
| readyourbody.com | _gat | Session | This cookie is used to throttle the request rate, which means that it limits the collection of data on high-traffic sites. Its purpose is to prevent overloading the server with too many requests in a short period. | 1 minute |
11. Third party websites, apps & social media platforms
Our Services include pages that display information about fertility awareness educators and training institutes, which may include links to their websites. Additionally, our Services may include links to other third party websites, apps and social media platforms.
Educator websites, training institute websites, other third party websites, apps and social media platforms may also include links to our Services. Such websites, apps and social media platforms are operated by third parties, meaning that they are not owned or controlled by us, and we are not responsible for their privacy policies or practices or content, including any fertility or health or privacy claims that they may make.
All third party websites, apps and social media platforms are subject to their own privacy policies & terms of use, reflecting their own particular data collection and privacy practices which may differ from ours.
For the avoidance of doubt, third party websites include Mighty Networks and Zendesk through which we deliver our online community and help centre respectively. Third party websites also include social media platforms such as YouTube, Instagram and Facebook through which we deliver educational content. This is not an exclusive list of third party websites.
12. Updates to this policy
We may update this Policy from time to time. When we make a material change, we will notify you through the Services.
13. Accessibility
To make accessibility-related requests or report barriers, please contact us at [email protected] or +44 843 122 0393.
14. How you can contact us
Please don’t hesitate to contact us at [email protected] if you have any questions with regards to the protection of your personal data or if you wish to exercise your data privacy rights.
Terms of use
Last updated: 9 July 2026
Welcome!
We’re a female-led, non-profit company. We're passionate about supporting fully informed choice, consent & responsibility when it comes to menstrual cycle charting & data privacy. Please take a moment to join us in this important mission by reading through our terms of use.
These terms govern your access to and use of all of our services including the Read Your Body app, website at readyourbody.com, Mighty Networks community, Zendesk help centre, user research surveys, app translation management platform, content provided through social media platforms and direct email communications.
Your use of our services indicates that you fully accept our privacy policy and terms of use. You may not use our services if you don’t agree with these terms.
ALL BOXED TEXT BELOW IS INTENDED TO PROVIDE A USER-FRIENDLY, SIMPLIFIED OVERVIEW OF KEY POINTS AND IS NOT LEGALLY BINDING.
Please make sure that you read the entire terms of use, and please don’t hesitate to contact us at [email protected] if you have any questions or concerns. We’re always here to offer support!
These Terms of Use contain the following sections:
1. Introduction
2. Privacy policy
3. Third party services
4. Eligibility for use
5. Intended use & medical service disclaimers
6. Other disclaimers
7. Prohibited uses
8. Indemnification & liability
9. Governing law & jurisdiction
10. Intellectual property
11. Subscription payments
12. Changes to terms & services
13. USA dispute resolution / arbitration agreement
14. Rest of world dispute resolution
15. Termination, waiver & severability
16. App terms
17. Entire agreement
18. Contact information
1. Introduction
1.1 The Body Literacy Collective CIC (“we” / “our” / “us”) provides information, content and services including via the Read Your Body app (the “App”), the website at readyourbody.com, our Mighty Networks community, Zendesk help centre, user research surveys, app translation management platform, social media platforms and direct email communications (together the “Services”) to allow users who are sixteen (16) years of age or older (“you” / “your”) to monitor and understand their menstrual cycles.
1.2 These terms of use and our privacy policy (together the “Terms”) govern access to and use of the Services. Please read these Terms carefully before you start to use the Services, as they constitute a legal agreement between you and us. BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THESE TERMS. Your acceptance of these Terms constitutes a binding contract between you and us. If you do not agree with these Terms then do not use the Services.
1.3 IF YOU RESIDE IN THE UNITED STATES OF AMERICA (“USA”), PLEASE READ THE MANDATORY ARBITRATION CLAUSE AND CLASS ACTION WAIVER IN SECTION 13 VERY CAREFULLY. IT REQUIRES ANY DISPUTE BETWEEN YOU AND US, SUBJECT TO LIMITED EXCEPTIONS, TO BE RESOLVED BY FINAL AND BINDING INDIVIDUAL ARBITRATION. It also requires you to forgo jury trials, class, collective, representative, mass, or consolidated actions or proceedings, and all other types of court proceedings of any kind.
UNLESS YOU OPT OUT FOLLOWING THE OPT-OUT PROCEDURES IN SECTION 13 BELOW, YOU WILL BE BOUND BY THIS ARBITRATION AGREEMENT. BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND EXPRESSLY AGREE TO THE MANDATORY ARBITRATION CLAUSE AND CLASS ACTION WAIVER, AND YOU HAVE TAKEN TIME TO CONSIDER THE CONSEQUENCES OF THIS IMPORTANT DECISION.
1.4 Depending on your location, you may have rights under applicable local laws that cannot be waived. Nothing in the Terms limits any such rights under those laws.
2. Privacy policy
2.1 All personal information that we collect through the Services is subject to our privacy policy (“Privacy Policy”). By using the Services, you consent to all actions taken by us with respect to your personal information in compliance with the Privacy Policy.
2.2 For a detailed description of our personal information collection practices, please read the Privacy Policy which is incorporated herein by reference.
2.3 The Read Your Body app (the “App”) is only available via TestFlight, the Apple App Store and the Google Play Store so you may additionally need to accept the privacy policy and terms of use of your respective App Store provider (for example, Apple or Google) in order to install the App and access all of its features.
3. Third party services
3.1 The Services may contain links to other websites, resources, products or services that are not owned or operated by us (“Third Party Services”) including but not limited to fertility awareness educators, training institutes, professional associations, handbooks and thermometers.
3.2 Links to Third Party Services are offered for your convenience only. They do not imply or constitute approval, association, affiliation or endorsement by us of any Third Party Service. We provide no guarantees about Third Party Services.
3.3 You understand and agree that you assume sole responsibility for determining whether the use of Third Party Services is appropriate for you.
3.4 Third Party Services are not under our control and are not subject to our Terms.
3.5 You understand and agree that you assume sole responsibility for all risks and outcomes associated with or arising out of your use of and/or reliance upon Third Party Services.
3.6 You are advised to check the privacy policy of each Third Party Service to understand how your personal information may be collected by them.
3.7 For the avoidance of doubt, Third Party Services include Mighty Networks and Zendesk through which we deliver our online community and help centre respectively. Third Party Services also include Crowdin through which we manage app translations, and social media platforms – including but not limited to YouTube, Instagram and Facebook – through which we deliver educational content.
Third Party Services also include educational courses and consults offered by fertility awareness educators and training institutes linked from our Website. This is not an exclusive list of Third Party Services.
Our services may contain links to other websites, resources, products or services such as fertility awareness educators, handbooks and thermometers. These links are offered for your convenience only. These links don’t imply our approval or endorsement.
You’re solely responsible for assessing and deciding whether the use of any third party service is appropriate for you. Third party services are not under our control. They’re subject to their own privacy policies and terms of use.
4. Eligibility for use
4.1 By using the Services, you represent and warrant that you are at least sixteen (16) years of age, and that you are fully able, competent and authorised to enter into and be bound by the Terms.
4.2 If you are not at least sixteen (16) years of age, and/or you are not fully able, competent and authorised to be bound by the Terms, you may not use the Services.
5. Intended use & medical service disclaimers
The statements in this section contain important disclaimers. Please read them all very carefully!
5.1 The App allows you to record and visualise personally performed observations or measurements relating to your menstrual cycles; meanwhile the website at readyourbody.com, information provided within the App, direct emails from us, and content provided by us via Third Party Services including but not limited to Zendesk, Mighty Networks, YouTube, Instagram and Facebook (together the “Content”) are offered for general educational purposes only (“Intended Use”).
5.2 You understand and agree that you assume sole responsibility for all risks and outcomes associated with or arising out of your use of the Services, including the possibility of unintended pregnancy.
5.3 You understand and agree that you are permitted to use the Services for their Intended Use only. If you use the Services for any purpose other than their Intended Use, you assume sole responsibility for all risks associated with such use.
5.4 You understand and agree that the Services do not, directly or indirectly, perform contraception or provide health insights.
5.5 You understand and agree that the Services are not intended to replace professional medical advice; nor to diagnose, treat or manage any illness or medical condition; nor to serve as a means of contraception.
5.6 You understand and agree that the Services are not a substitute for regular consultations with a licensed physician or qualified healthcare professional.
5.7 You understand and agree that the App is a data recording tool only; it is not a medical or contraceptive device, and it shall in no way be used as such.
5.8 You understand and agree that the Content is offered for educational purposes only; the Content does not constitute medical or contraceptive advice, and it shall in no way be interpreted or used as such.
The app is simply a data recording tool. It is not a medical or contraceptive device.
All content provided through our services is for general educational purposes only.
You’re only allowed to use our services including the app for their intended use.
YOU’RE SOLELY RESPONSIBLE FOR ALL RISKS AND OUTCOMES - INCLUDING THE POSSIBILITY OF UNINTENDED PREGNANCY - ASSOCIATED WITH OR ARISING OUT OF YOUR USE OF OUR SERVICES INCLUDING THE APP.
OUR SERVICES ARE NOT A SUBSTITUTE FOR REGULAR CONSULTATIONS WITH A LICENSED PHYSICIAN OR QUALIFIED HEALTHCARE PROFESSIONAL.
6. Other disclaimers
The statements in this section contain important disclaimers. Please read them all very carefully!
6.1 While efforts are made to ensure the accuracy and completeness of the Content, you understand and agree that we are not liable for any errors or omissions in the Content.
6.2 While efforts are made to ensure our values of inclusivity are upheld in the Content, you understand and agree that we are not liable for any violation of any religious, ethical or moral standards in relation to gender, sexuality, reproductive health and family planning in the Content.
6.3 You understand and agree that all Content is for general educational purposes only, and shall not be relied upon or used as the sole basis for decision-making.
6.4 You understand and agree that you assume sole responsibility for the accuracy of all observations or measurements relating to your menstrual cycles (“Charting Data”) entered into the App. We are not liable for the accuracy of the Charting Data.
6.5 You understand and agree that you may interpret the Charting Data at your sole discretion and your sole risk. We are not liable for any outcomes of any conclusions that you may draw or any actions that you may take in relation to the Charting Data.
6.6 While efforts are made to avoid such errors, you understand and agree that we are not liable for any Charting Data visualisation display errors or omissions in the App, and that you assume sole responsibility for all risks and outcomes arising out of your use of all Charting Data visualisations in the App, whether or not advised of the possibility of display errors or omissions.
6.7 You understand and agree that you assume sole responsibility for regularly exporting backup files of your Charting Data from the App.
6.8 You understand and agree that deleting and reinstalling the App without a backup of your Charting Data (whether exported from the App as a backup file or uploaded encrypted to our servers via the App’s optional account feature) will inevitably result in the loss of such Charting Data.
6.9 You understand and agree that we are not liable for any failure to store Charting Data or any loss of Charting Data arising out of your actions in using the Services, or arising out of a failure of any functionality within the Services including the App’s optional account feature.
6.10 While all efforts are made to ensure the security of Charting Data backed up encrypted to our servers via the App’s optional account feature, you understand and agree that we are not liable for any security breaches, except to the extent required by applicable law. If you have concerns about the possible impacts of any potential security breaches, you are advised not to register for the App’s optional account feature so that all Charting Data is stored only on your device.
6.11 While efforts are made to ensure the smooth operation and uninterrupted availability of the Services, you understand and agree that the Services may be subject to various limitations, disruptions, delays, technical faults, failures or other problems including those associated with the use of the internet, email and online servers. We are not liable if the Services are unavailable or compromised at any time for any reason.
6.12 For the best experience of the App and to best ensure the security of your data and device, you must regularly update your operating system software and App version on your device. If you are not running the latest App version then you will not be able to access the latest App features, and we may only be able to offer you limited user support.
You’re solely responsible for entering accurate data relating to your menstrual cycles into the app and for your own interpretation of such data.
We’re not liable for the possibility of the failure to store charting data, the loss of charting data or any disruptions to our services. You’re solely responsible for regularly exporting backup files of your charting data from the app.
We’re not liable for any errors or omissions in any content and information provided through our services, including the possibility of chart display errors within the app.
6.13 You understand and agree that you assume sole responsibility for preventing unauthorised third party access to the App on your devices, including by using a device-wide passcode or Face ID as appropriate.
6.14 You understand and agree that the App account is designed and intended for personal use on an individual basis only, and that you will not share your App account login credentials with any other individual.
6.15 You understand and agree that you assume sole responsibility for preventing unauthorised third party access to your App account, including by never sharing your password or encryption key with any other individual.
6.16 You understand and agree that we have the right to disable or delete any App account in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of the Terms.
6.17 You understand and agree that you assume sole responsibility for maintaining personal access to your App account, including by correctly recalling your encryption key. We never have access to your encryption key, so we are unable to assist you in restoring your encrypted Charting Data backups if you ever forget your encryption key.
You’re solely responsible for preventing unauthorised third party access to the app on your devices and to your app account (if you’ve registered for one).
You’re solely responsible for maintaining personal access to your app account and encrypted charting data backups by correctly recalling your encryption key. We don't have access to your encryption key so we can’t help you to restore your encrypted charting data backups if you ever forget your encryption key.
We appreciate that this may seem like an unusual approach to account management but it’s central to our commitment to upholding the privacy of your charting data!
6.18 You understand and agree that we are not liable for any representations of the Services (including but not limited to representations about the availability, intended use, security, reliability, accuracy, privacy, customisability, inclusivity, quality, price and outcomes of the use of the Services) made by any third parties (including but not limited to fertility awareness training institutes, certifying institutes, professional associations, educators, instructors, coaches, influencers, customers, researchers, thermometer providers, hormone test providers, healthcare professionals, marketing professionals and legal professionals) and any actions, risks, outcomes, unmet expectations or damages arising out of such representations by third parties.
We have not authorised any third party to make any representations about the Services and we’re not liable for how any third parties including fertility awareness educators may represent the intended use, features and functionalities of the Services including the App.
We’re not liable for how any third parties including fertility awareness educators may represent the intended use, features and functionalities of our services including the app.
6.19 The Services are provided “as is” without any warranties of any kind including warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property.
6.20 We do not warrant or make any representations regarding the availability, use, security, reliability, accuracy, privacy, results of the use of, or otherwise respecting, the Services.
6.21 Any material viewed, downloaded or otherwise obtained through the use of the Services is done at your own discretion and risk. You are solely responsible for any damage or loss of data caused by a distributed denial of services attack, virus or any other technologically harmful material that may infect your computer/IT equipment, computer/IT software, data or other proprietary material. If your use of the Services results in the need for servicing, repair or correction of IT equipment or data, you will be responsible to pay all costs thereof.
All of our services are provided “as is” without any warranties or guarantees including about their security, reliability, accuracy or suitability for a particular purpose. We’re not liable for any damage or repair costs to your IT equipment arising out of your use of our services.
7. Prohibited uses
7.1 You agree to use the Services only for lawful purposes and in accordance with the Terms.
(o) or to upload, post or transmit any material to the Services that violates any law, infringes on the rights of any third party or contains defamatory, libellous, abusive, threatening, obscene or otherwise objectionable material (as determined by us in our sole discretion).
7.3 You agree not to misrepresent your identity or provide false or misleading information about yourself when using the Services.
7.4 You agree not to solicit others to use the Services for any purpose that is unlawful or prohibited by the Terms, or prohibited by any applicable law or regulation.
7.5 The consequence of any such prohibited use shall be the immediate termination of the license to use the Services.
You may only use our services for lawful purposes and in accordance with these terms. You may not use our services to cause harm to anyone, to infringe our intellectual property rights, to compromise our security systems or to interfere with the proper operation of our services.
8. Indemnification & liability
8.1 You agree to forever defend, indemnify and hold harmless us and our present and former contractors, service providers, vendors, suppliers, employees, officers, directors, agents, representatives, affiliates and successors from and against any actual or threatened claims, actions or demands, obligations, losses, liabilities and settlements (including, without limitation, reasonable legal and accounting fees), costs, or expenses whatsoever, resulting (or alleged to result) from, in any way connected with, or arising out of your use of the Services, including all Content.
8.2 In no event will we or any of our present and former contractors, service providers, vendors, suppliers, employees, officers, directors, agents, representatives, affiliates and successors be liable for any damages, injury, loss or claim whatsoever (including any direct, indirect, incidental, punitive, special or consequential damages of any kind, and including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages), whether based in contract, tort (including negligence), strict liability or otherwise, arising out of your use, inability to use, or results of the use of the Services, including but not limited to any errors or omissions in any Content, and any failure or interruptions in the proper operation of the Services, whether based on warranty, contract, tort or any other legal theory, or any loss or damage of any kind incurred as a result of the use of the Services, transmitted, or otherwise made available via the Services, whether or not advised of the possibility of such damages, and by using our Services you release us and such persons from any liability to you.
8.3 The limitations and disclaimers in the Terms apply to the fullest extent permissible by applicable law. For the avoidance of doubt, the Terms do not purport to limit liability or alter your rights that cannot be excluded or limited under applicable law. For the avoidance of doubt, nothing in the Terms limits our liability for (i) personal injury or death caused by our negligence, and (ii) for fraud or fraudulent misrepresentation.
8.4 Notwithstanding the foregoing, our total liability to you for all losses, damages, and causes of action, including but not limited to those based on contract, tort or otherwise, arising out of your use of the Services, shall not exceed the greater of £25 or the total amount of your payments to access the Services over the past three (3) years, calculated from the date of the event giving rise to the liability.
8.5 We shall not be liable for any claim arising out of your use of the Services or under these Terms unless we have received from you written notice setting out in reasonable detail grounds for the claim and the amount claimed (insofar as this is known to you) within three (3) years of the date on which you first became aware, or ought reasonably to have become aware, of the relevant claim arising out of your use of the Services or under these Terms.
9. Governing law & jurisdiction
9.1 Save for any disputes which are settled pursuant to section 13, the Terms shall be governed by and construed in accordance with the laws of England & Wales, without regard to choice or conflict of law principles.
9.2 In the case of any dispute which is determined not to be subject to arbitration as provided in the Terms or is otherwise settled in accordance with section 14, the exclusive jurisdiction and venue for proceedings concerning any such dispute arising out of or in connection with the Services shall be the courts of England & Wales. We retain the right to bring any suit, action, or proceeding against you for breach of the Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
9.3 To the extent that any disputes must proceed on a class, collective, consolidated or representative basis, notwithstanding section 13 below, such disputes must be litigated in England & Wales and not in arbitration, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration.
10. Intellectual property
10.1 The Services are owned and operated by us.
10.2 All software, screens, features, designs, information, text, illustrations, diagrams, graphics, images, videos, photographs, emails, materials, brand assets, logos and other matters including our trademarks, service marks and copyrights, if any (collectively the “Proprietary Content”), making up the Services including the App, are protected under applicable copyright law, trademark law and other proprietary rights (including but not limited to intellectual property rights), and are owned or licensed by us.
10.3 We expressly reserve all intellectual property rights in the Proprietary Content. Your use of the Services does not give you ownership of any intellectual property rights in the Proprietary Content. Nothing contained in the Services grants or should be construed as granting any licence or right to use the Proprietary Content for any purpose except the Intended Use without our prior express written consent, which may be withheld for any or no reason. Any use of the Services not expressly permitted by the Terms is a breach of the Terms.
10.4 The Proprietary Content may not be used, copied, stored, modified, used to create derivative works, reproduced, transmitted, uploaded, published, distributed, broadcast, transferred or shared in any way without our prior express written consent, which may be withheld for any or no reason.
10.5 The Read Your Body name, logo and all related names, logos, product and service names, designs, and slogans are trademarks of The Body Literacy Collective CIC or its affiliates or licensors. Such marks may not be used in any way without our prior express written consent, which may be withheld for any or no reason.
All of the content included in the services including software, screens, features, designs, information, text, illustrations, diagrams and emails is our intellectual property. Your use of our services doesn’t give you any rights to our intellectual property. You may not use any of our intellectual property including the Read Your Body name and logo without our prior written permission, which may be withheld for any or no reason.
10.6 We grant you a personal, worldwide, revocable, non-transferable and non-exclusive licence to access and use the Services for personal and non-commercial purposes only in accordance with the Terms.
10.7 You are not permitted to use the Services for commercial or research purposes without our express written consent, which may be withheld for any or no reason.
You may use our services including the Read Your Body app for your own personal and non-commercial purposes. If you'd like to use our services for any commercial or research purposes, you must ask us for written permission first.
10.8 If you send certain submissions (for example, survey responses or App translations or feature feedback) to us at our request or send unsolicited creative ideas, suggestions, feedback, reviews, proposals, sketches or other materials to us, whether online, by email, social media comments, app store reviews, or otherwise (collectively, “Contributions”), you agree that we may, at any time, without restriction, use the Contributions to support the development or promotion of the Services. We shall be under no obligation to pay compensation to you for any Contributions.
If you submit feedback and ideas to us, you agree that we can use these to support the development and promotion of our services. We’re under no obligation to compensate you for any of your comments or suggestions. Further, you must make sure that your comments don’t violate the intellectual property rights of any third parties.
10.10 The App allows you to enter personally performed observations or measurements relating to your menstrual cycles (“Charting Data”). You retain all rights to the Charting Data that you enter into the App, although your access to the Charting Data may be rescinded as set out in section 11 below.
(b) and the Chart Image is not presented alongside any material that violates any law, infringes on the rights of any third party or contains defamatory, libellous, abusive, threatening, obscene or otherwise objectionable material.
YOU RETAIN ALL RIGHTS TO THE CHARTING DATA THAT YOU ENTER INTO THE APP.
You may use chart images generated with your charting data in the app, so long as the Read Your Body header is clearly visible and/or Read Your Body is acknowledged as the app in which your chart images were generated. Chart images may not be presented alongside any unlawful or obscene material.
11. Subscription payments
11.1 All of the App’s features are available for new users to try for free (“Free Trial”) for a total of 30 days (“Free Trial Period”).
11.2 After the Free Trial Period, an active subscription (“Subscription”) valid for one month or one year (“Subscription Period”) with an associated payment (“Subscription Fee”) is required to access all of the App’s features.
11.3 Free Trials and Subscriptions are managed for us by the Apple App Store and Google Play Store.
11.4 Apple and Google process all Subscription Fees, which must be paid using a lawfully issued credit or debit card for which you have authorisation to make a charge.
11.5 Subscription Fees are displayed in your local currency in the Apple App Store or Google Play Store listing and on the in-app payment screen.
11.6 The Free Trial is only available to users who have not previously started a Free Trial in the App. You are required to select a Subscription option in order to start a Free Trial.
The app is available to try for free for 30 days. The free trial is only available if you’re starting to use the app for the very first time. Thereafter you’ll be required to pay a monthly or annual subscription fee to access all of the app’s features.
11.7 At the end of the Free Trial Period, your chosen Subscription option will start automatically and the associated Subscription Fee will be withdrawn automatically from your chosen credit or debit card.
11.8 To avoid your Free Trial being converted automatically into a paid Subscription, you may cancel your Free Trial via the Apple App Store or Google Play Store before the last day of your Free Trial Period. The cancellation will take effect from the day after the last day of your Free Trial Period.
11.9 At the end of each Subscription Period, your chosen Subscription option will be renewed automatically for one month or one year, depending on your chosen Subscription Period, and the associated Subscription Fee will be withdrawn automatically from your chosen credit or debit card.
11.10 To avoid your Subscription being renewed automatically, you may cancel your Subscription via the Apple App Store or Google Play Store at least 24 hours before the end of your current Subscription Period.
You can cancel your free trial at any time up until the last day of the trial period to avoid it converting automatically into a paid subscription.
You can cancel your paid subscription at any time up until the end of the current subscription period to avoid it renewing automatically.
If you cancel, you’ll still be able to access all of the app’s features throughout your remaining trial period or subscription period.
11.11 If payment of your Subscription Fees cannot be collected by the Apple App Store or Google Play Store, you will be required to resolve this billing issue and reactivate a Subscription option in order to regain access to all of the App’s features.
11.12 If you open the App with an expired Free Trial or expired Subscription, you will be required to reactivate a Subscription option in order to regain access to all of the App’s features including the ability to export Chart Images. Should you not wish to reactivate a Subscription option, in some cases, you may be able to export a copy of your Charting Data and settings (RYB file format) free of charge from the App’s payment screen.
11.13 Deleting the App from your device will not cause your Free Trial or Subscription to be cancelled. You assume sole responsibility for managing your Free Trial and Subscription status via the Apple App Store or Google Play Store to avoid any unexpected or unwanted charges.
11.14 If you wish to transfer an active Subscription from one device to another device with a different operating system, for example from an iOS device to an Android device or from an Android device to an iOS device, you must log in with the same App account on both devices in order to sync your Subscription status across both devices. Alternatively if you don’t wish to use the App’s optional account feature, you may contact us for support at [email protected].
11.15 We regret that we cannot provide refunds, right to return for a purchased subscription, or credits for any partially used subscription or by reason of your dissatisfaction with the Services. If you wish to request a refund, you may try contacting Apple or Google for support.
Deleting the app from your device will not cause your free trial or subscription to be cancelled. You’re solely responsible for managing your subscription status via the Apple App Store or Google Play Store to avoid any unexpected or unwanted charges. Unfortunately we can’t provide any refunds.
If you open the app with an expired free trial or subscription, you’ll need to reactivate a subscription option to regain access to all of the app’s features including the ability to export chart images. You'll only be able to export your charting data from the payment screen if it's still present in the app on your device. You’re advised to export all chart images and charting data that you may need before your free trial or subscription expires.
12. Changes to terms & services
12.1 From time to time, at our sole discretion, we may change the Terms to accommodate new technologies, products, features, services, industry practices, regulatory requirements or for any other purpose. To the extent permitted by governing law, such changes shall be effective immediately upon posting of the modified Terms.
12.2 We will notify you in the event of any material changes to the Terms, and you will be required to acknowledge your acceptance of such changes. If you do not agree to the modified Terms, you must discontinue use of the Services immediately. If you continue to use the Services, you agree to be bound by the modified Terms.
12.3 We reserve the right to change the Subscription Fees for any reason at any time and at our sole discretion, with advance notice.
12.4 In the case of a change to Subscription Fees for the App, any change will take effect at the start of your next Subscription Period following the date of the change.
12.5 We reserve the right to make improvements and changes to the Services, including adding or removing content and features, for any reason at any time and at our sole discretion, without any liability or obligation to you.
12.6 We reserve the right to temporarily or permanently terminate your access to the Services for any reason at any time and at our sole discretion, without any liability or obligation to you, with advance notice where possible.
We reserve the right to make changes to these terms, the price of our services, the content and features within our services, and to temporarily or permanently terminate access to our services for any reason at any time.
We’ll notify you of any material changes to these terms to make sure that you agree with them. If you don’t agree with the updated terms, you must stop using our services immediately.
13. USA dispute resolution – binding individual arbitration & class action / jury trial waiver (“Arbitration Agreement”)
13.1 Mandatory Individual Arbitration of Disputes
13.1.1 This Arbitration Agreement only applies to you if your country of residence is the United States of America (“USA“).
13.1.2 You agree that any dispute, claim, or controversy arising out of or relating to the Services or the Terms, including those relating to the formation, breach, termination, enforcement, interpretation, validity, scope, or applicability of the Terms and this Arbitration Agreement, or the arbitrability of the dispute, claim, or controversy (collectively, “Disputes”), whether such Disputes arose before, on, or subsequent to you entering the Terms, and if not resolved through the informal dispute resolution procedure outlined below, will be resolved solely by binding, individual arbitration in accordance with this Arbitration Agreement and not in a court of law in any jurisdiction and not in a class, collective, representative, mass, or consolidated action or proceeding, as set forth further below.
13.1.3 You agree that the U.S. Federal Arbitration Act (“FAA”) governs the interpretation, applicability, enforceability or formation of this Arbitration Agreement or the Terms, including any claim that all or any part of this Arbitration Agreement is void or voidable, notwithstanding any choice of law or other provision in the Terms. It is the intent of the parties that the FAA and ADR Services, Inc.’s (“ADR Services”) Rules described below shall pre-empt all state laws to the fullest extent permitted by law. If the FAA and ADR Services’ Rules are found to not apply to any issue that arises under this Arbitration Agreement or the enforcement thereof, then that issue shall be resolved under the laws of England & Wales, without regard to its conflict of laws provisions.
13.1.4 You further agree that the arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any disputes concerning the interpretation, applicability, enforceability or formation of this Arbitration Agreement or the Terms. The arbitrator shall also be responsible for determining all threshold arbitrability issues, including issues relating to whether the Terms are unconscionable or illusory and any defence to arbitration, including waiver, delay, laches, or estoppel. Notwithstanding this agreement to arbitrate, you and we each retain the right to bring an individual action in small claims court if it qualifies. Each party also retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
13.2 Class Action / Jury Trial Waiver
13.2.1 You agree that each party is waiving the right to a trial by jury or to participate in any purported class action or representative proceeding. Unless both you and we agree in writing, you and we may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding.
13.2.2 Further, if the parties’ Dispute is resolved through arbitration, the arbitrator may not consolidate another person’s claims with your claims, and may not otherwise preside over any form of a representative or class proceeding, unless both you and we agree in writing. If any court or arbitrator determines that the class action waiver set forth in this paragraph is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the entirety of this Arbitration Agreement shall be null and void in its entirety, and you and we shall be deemed not to have agreed to arbitrate Disputes. This Arbitration Agreement shall survive termination of the Terms.
13.3 Opt-Out Procedures
13.3.1 You can choose to reject this Arbitration Agreement by sending us a written opt-out notice (“Opt-Out Notice”) within thirty (30) days following the date you first agree to the Terms by mail to The Body Literacy Collective CIC, Studio 1, Silk Mill, Frome, Somerset, BA11 1PT, United Kingdom or by email to [email protected]. If mailed, the Opt-Out Notice must be postmarked no later than 30 days following the date you first agree to the Terms.
13.3.2 To be effective, the Opt-Out Notice must contain your name, address, and signature. If you opt-out of the Arbitration Agreement, all other parts of the Terms will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any previous, other, or future arbitration agreements that you may have with us.
13.4 Rules & Procedures
13.4.1 In the event of a Dispute, you and we each agree to send the other party a written notice of Dispute stating the name, address, and contact information of the party giving notice; the facts giving rise to the Dispute; and the relief requested (“Notice of Dispute”).
13.4.2 You must send any Notice of a Dispute by mail to The Body Literacy Collective CIC, Studio 1, Silk Mill, Frome, Somerset, BA11 1PT, United Kingdom or by email to [email protected].
13.4.3 We will send any Notice of Dispute to you at the email address or mailing address we have for you, if any. You and we agree to attempt to resolve any Dispute through informal negotiation within 30 days after the Notice of Dispute is received.
13.4.4 After the end of that 30 day period and not before, you or we may commence an arbitration proceeding as set forth in this Arbitration Agreement. Notwithstanding the foregoing, our and your right to bring an individual action in small claims court shall not require an attempt to first resolve the relevant Dispute through informal negotiation.
13.4.5 If the parties cannot resolve the matter informally, you and we each agree that all Disputes shall be resolved exclusively through final and binding individual arbitration, rather than in court. All Disputes shall be submitted to ADR Services for arbitration in the city or county wherein you reside, or another location (including by telephone or remote means) that you and we mutually select, and shall be before one arbitrator.
13.4.6 The arbitration will be administered by ADR Services in accordance with its rules and procedures, including any supplementary rules and fee schedules then in effect (the “Rules”), except as modified by this Arbitration Agreement. ADR Services’ Rules are available here. For information on how to commence an arbitration proceeding, you can contact ADR Services via adrservices.com. The rules of the arbitral forum will govern all aspects of this arbitration, except to the extent those rules conflict with the Terms.
13.4.7 A party who wishes to start arbitration must submit a written Demand for Arbitration to ADR Services and give notice to the other party as specified in ADR Services’ Rules. A form for initiating arbitration proceedings is available on ADR Services’ website at adrservices.com. Payment of all filing and administration fees will be governed by the Rules.
13.4.8 If 20 or more similar arbitration demands presented by or with the assistance, coordination, or cooperation of the same law firm, group of law firms, cooperating law firms, or organisation are allowed to be submitted for arbitration, ADR Services shall: (i) administer the arbitration demands in 20 batches, with the discretion to create additional batches if ADR Services finds that they are necessary to facilitate the efficient resolution of demands; and (ii) apply a single initial filing fee and administrative fee per batch for each side as set forth in ADR Services’ Mass Consumer Non-Employment Arbitration Fee Schedule.
13.4.9 You agree to cooperate in good faith to implement this batch approach to facilitate the efficient resolution of claims. This provision shall in no way be interpreted as authorising class or mass arbitrations of any kind. We reserve all rights and defences as to each and any demand and claimant. If any court or arbitrator determines that this paragraph is void or unenforceable for any reason or that an arbitration can proceed on a mass arbitration basis, then the Arbitration Agreement shall be deemed null and void in its entirety, and you and we shall be deemed not to have agreed to arbitrate Disputes.
13.5 Changes to Arbitration Agreement
13.5.1 Notwithstanding the provisions of section 12 above, if we change any of the terms of this Arbitration Agreement after the date you first accepted the Terms (or accepted any subsequent changes to the Terms), you may reject any such change by sending us written notice of such rejection within 30 days of the date such change became effective, as indicated in the “Last Updated” date above.
13.5.2 The written notice must be provided either by mail to The Body Literacy Collective CIC, Studio 1, Silk Mill, Frome, Somerset, BA11 1PT, United Kingdom or by email to [email protected].
13.5.3 To be effective, your notice must include your full name and clearly indicate your intent to reject changes to this Arbitration Agreement. By rejecting any change, you are agreeing that you will arbitrate any Dispute between you and us in accordance with the terms of this Arbitration Agreement as of the date when you first accepted the Terms (or accepted any subsequent changes to the Terms).
14. Rest of world dispute resolution – venue, forum & governing law
14.1 If you reside outside of the USA, this section applies to you.
14.2 The Terms shall be governed by and construed in accordance with the laws of England & Wales, without regard to choice or conflict of law principles.
14.3 You agree to submit to the exclusive jurisdiction of the courts of England to settle any dispute arising out of or in connection with the Services.
14.4 In the event of a Dispute, you and we each agree to send the other party a written notice of Dispute stating the name, address, and contact information of the party giving notice; the facts giving rise to the Dispute; and the relief requested (“Notice of Dispute”).
14.5 You must send any Notice of a Dispute by mail to The Body Literacy Collective CIC, Studio 1, Silk Mill, Frome, Somerset, BA11 1PT, United Kingdom or by email to [email protected].
14.6 We will send any Notice of Dispute to you at the email address or mailing address we have for you, if any. You and we agree to attempt to resolve any Dispute through informal negotiation within 30 days after the Notice of Dispute is received.
15. Termination, waiver & severability
15.1 You may terminate your relationship with us under the Terms at any time by deleting your App account (if you have registered for an optional account in the App), uninstalling the App from your devices, unsubscribing from our email communications and discontinuing your use of the Services. For the avoidance of doubt, you will be required to take each of the steps above to terminate your relationship with us.
15.2 Upon discontinuation of use of the Services, or upon termination of access to the Services, the following provisions of the Terms shall survive indefinitely: sections 5, 6, 8, 9, 10, 12, 13, 14 & 16.
You can end your relationship with us at any time by deleting your app account, uninstalling the app, unsubscribing from our email communications and discontinuing your use of our services.
If you stop using our services or we terminate your access to our services then those terms relating to disclaimers, liability, governing law, intellectual property and dispute resolution will remain in effect forever.
15.3 Our failure to enforce any portion of the Terms shall not constitute a waiver of any of our rights under the Terms. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorised representative of us.
15.4 If any provision or part of any provision in the Terms is found to be unenforceable or unlawful for any reason, the unenforceable or unlawful provision or portion thereof shall be severed from the Terms; severance of the unenforceable or unlawful provision or portion thereof shall have no impact whatsoever on the remainder of the Terms.
If we ever fail to enforce any part of these terms, that doesn’t mean we’re waiving any of our rights under these terms.
If any part of these terms is ever found to be unenforceable or unlawful for any reason, that part shall be removed but all other parts shall remain in full force.
16. App terms
16.1 When you download the App from the Apple App Store or Google Play Store (“App Stores”) you also agree to the following clauses 16.2, 16.3, 16.4, 16.5:
16.2 The Terms are made between you and The Body Literacy Collective CIC, not the App Stores. Further, if any of the Terms are inconsistent with the App Store terms, the applicable App Store term applies.
16.3 The Body Literacy Collective CIC, not the App Stores, is solely responsible for the App and its content, maintenance and support services, and product warranties (if we haven’t disclaimed them). If we fail to conform to any applicable warranty, you may notify the App Stores and they shall refund the Subscription Fees to the extent permitted by applicable laws.
16.4 The Body Literacy Collective CIC, not the App Stores, is responsible for addressing your product claims, and any third party claim related to your use of the App. Concurrently, the App Stores are not responsible for any third party intellectual property infringement claims. If you have a complaint about the App, or become aware of any third party claim, please email us at [email protected] (and not the App Stores).
16.5 The App Stores, and their subsidiaries, are third party beneficiaries of the Terms. Hence, upon your acceptance of the Terms, the App Stores have the right to enforce the Terms against you.
17. Entire agreement
17.1 The Terms, which incorporate and include the Privacy Policy, constitute the entire integrated and exclusive agreement between you and us with respect to the Services.
17.2 The Terms supersede any previous written or oral agreement between you and us with respect to the Services.
18. Contact information
18.1 If you have any questions or concerns about the Terms, please don’t hesitate to contact us at [email protected] or via mail.
18.2 Our company address is The Body Literacy Collective CIC, Studio 1, Silk Mill, Frome, Somerset, BA11 1PT, United Kingdom.
You've made it to the end of our awesome privacy policy & terms of use!
We hope that you feel confident now making a fully informed choice about your use of our services. We look forward to accompanying you on your menstrual cycle charting journey if you do choose to use the Read Your Body app and learning resources.
Please don't hesitate to contact us at [email protected] if you have any questions or concerns about our privacy policy & terms of use. We're always happy to help!
